Targeting/Profiling Cookies: These cookies record your visit to our website and/or your use of the services, the pages you have visited and the links you have followed. Loss of the information in these cookies may make our services less functional, but would not prevent the website from working. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Functionality Cookies: These cookies are used to recognize you when you return to our website.

This helps us to improve the way the website works, for example, by ensuring that users are easily finding what they are looking for. Analytics/Performance Cookies: These cookies allow us to carry out web analytics or other forms of audience measuring such as recognizing and counting the number of visitors and seeing how visitors move around our website. They either serve the sole purpose of carrying out network transmissions or are strictly necessary to provide an online service explicitly requested by you. On the Control Panel of the computer, click Internet OptionsĤ.The cookies we use can be categorized as follows: Strictly Necessary Cookies: These are cookies that are required for the operation of or specific functionality offered. Then disable the proxy server with these steps:ġ. Click the Windows Start button, select Run, and type 'msconfig' into the Search box Locate 'Eset Service' and set its 'Startup type' to 'Disabled'Ĥ.

Click the Windows Start button, select Run, and type 'Services.msc' into the Search boxĢ. We suggest temporarily disabling the ESET security with these steps:ġ. If you are running ESET security on your computer and experience difficulty syncing, please try the instructions below. LeapFrog Connect requires an open connection to the internet and is not compatible with proxy servers. We have seen instances where ESET Nod 32 security runs a proxy scan which interferes with the sync.

The Mac driver can be installed or updated with the steps here The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver.įor LeapPad1, LeapPad2 or LeapPad Ultra click hereįor Leapster Explorer or LeapsterGS Explorer click hereįor Tag Reader on Windows Vista, 7, or 8 click hereįor LeapReader Junior or Tag Junior on Windows XP, click hereįor LeapReader Junior or Tag Junior on Windows Vista, 7, or 8 click here You may be directed to this FAQ from the LeapFrog Connect application if your device is not communicating with LeapFrog Connect. Device not communicating with LeapFrog Connect

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